Privacy Policy

Sovereign Exchange (hereinafter referred to as "the Company", "we", "our") respects your privacy and is committed to protecting the personal data you provide to us.

This Privacy Policy describes what data we collect, how we use, store, and protect it in accordance with the laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

By using our website and services, you agree to the terms of this Policy.

In the course of providing USDT ↔ AED exchange services, we may collect the following categories of data:

• check_circle Identification Data: full name, date of birth, nationality, identity document details (passport, Emirates ID).
• check_circle Contact Data: phone number, email address, Telegram username.
• check_circle Transaction Data: exchange amounts, cryptocurrency wallet addresses, transaction dates and times.
• check_circle Technical Data: IP address, browser type, device information when visiting the website.

We use your personal data exclusively for the following purposes:

• arrow_forward Conducting cryptocurrency and fiat currency exchange operations.
• arrow_forward Fulfilling AML/KYC requirements (Anti-Money Laundering and Know Your Customer).
• arrow_forward Communicating with you regarding service provision and support.
• arrow_forward Compliance with UAE legislation and regulatory authorities (VARA, UAE Central Bank).
• arrow_forward Improving the quality of our services and user experience.

We implement modern organizational and technical measures to protect your personal data:

• lock Data encryption in transit and at rest (TLS/SSL, AES-256).
• lock Restricted access to personal data for authorized personnel only.
• lock Regular security audits and system monitoring.
• lock Data storage on secure servers in jurisdictions with adequate levels of protection.

We do not sell, rent, or transfer your personal data to third parties, except in the following cases:

• arrow_forward Upon request from UAE regulatory authorities (VARA, FIU, Central Bank) in fulfillment of legal obligations.
• arrow_forward To AML verification providers for transaction cleanliness checks.
• arrow_forward By court order or request from UAE law enforcement authorities.

Personal data is retained for the period necessary to fulfill the processing purposes, but no less than:

• timer 5 years — for transaction data and KYC documents (in accordance with UAE AML legislation).
• timer 1 year — for technical data and website analytics.

In accordance with the UAE PDPL, you have the right to:

• visibility Request access to your personal data that we hold.
• edit Request correction of inaccurate or incomplete data.
• delete Request data deletion (subject to legislative minimum retention requirements).
• block Withdraw consent to data processing in certain cases.

To exercise your rights, contact us via Telegram.

Our website may use cookies and similar technologies for:

• arrow_forward Ensuring proper website functionality.
• arrow_forward Analyzing website traffic and user behavior.
• arrow_forward Remembering your preferences.

You can manage cookie settings in your browser.

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us: